Earlier this month, a restaurant that will be opening in British Columbia gained a lot of media attention by having no tips, offset by increased menu prices and wages for the staff. Servers and cooks will receive more comparable wages instead of the former getting much more due to tips, and for those restaurants who practice tip-pooling, the amount of money each staff member will make becomes much more transparent.
I remember my time living in Japan and how easy it was to become accustomed to not leaving a tip at a restaurant. The general expectation is courteous service and that is how you keep bringing customers into your restaurant, instead of what, to me, feels like an obligation here to leave at least a 10% tip, even for less than courteous service.
A tip is like a little extra thank you to acknowledge above-and-beyond service (or with today’s lowered expectations, just GOOD service). It shouldn’t be expected by anyone. And it certainly shouldn’t become a post-dinner hassle; have you ever had a server tell you that you should be tipping more!? Ridiculous.
I hope that this no-tip restaurant concept catches on in Canada as it has started to do in the United States. I wouldn’t want restaurant fare to become out of the reach, price-wise, for people as we essentially subsidize the restaurant in lieu of tips but at least you are fully aware, walking into a place (or browsing the menu online), of what you will be paying. And if the service is less than par, you can write a restaurant review on sites like yelp or urbanspoon and vow never to return, but you won’t feel obligated to leave a tip. And a clearer, perhaps more egalitarian wage structure for restaurant staff couldn’t hurt.